Intoxalock, a top ignition interlock device provider in the United States, launched an innovative new mobile app for current customers on May 16, 2019.
Customers had expressed a desire for more convenient ways in which to manage critical parts of their Intoxalock leases. Intoxalock responded by creating a free mobile app that delivers account access on-the-go. No matter where a customer is, their account information can be available at their fingertips.
“Customers want more ways to manage their account and a quick place to go to access all the resources they need to help them through their ignition interlock lease,” Kimberly Williams, Intoxalock CEO said.
Intoxalock customers can now log in via the app and access account information, review device tutorials, sign a lease, check statements and make payments, and verify that their account is in good standing.
The Intoxalock Mobile App also empowers the customers to schedule calibrations, report vehicle maintenance at the touch of a button, and get answers to lots of other questions rather than having to call into the customer support team staff. This allows customers to access relevant information at home, at work, or anywhere in between – quickly and privately.
“We recognize that this isn’t always a great time in their lives. We’re ready to do anything we can to make the process as easy as possible. We want our customers to know we’re on their team and are here for them every step of the way,” Williams said.